What industries do you serve?
We serve clients across the health, financial, education, and hospitality industries.
Do you offer custom solutions for unique business needs?
Yes, we provide custom-engineered solutions tailored to your specific operational requirements.
How can I request a quote for your services?
You can request a quote through our website, social media platforms, or by calling us directly.
What payment methods do you accept?
We accept payments via bank transfer, credit/debit card, and cash.
Where is MPCT located, and what areas do you serve?
We are located at 44 Dumbarton Avenue, Kingston 10, Jamaica, and we serve clients throughout the island and the Caribbean.
Are your technicians certified and trained?
Yes, all our technicians are formally certified and factory-trained by our supplier partners.
Do you offer emergency services?
Yes, we provide emergency support for critical power and cooling systems.
Do you offer installation services for the products you sell?
Yes, we offer installation services for the products we supply.
Do you provide maintenance contracts for HVAC and power systems?
Yes, we offer maintenance contracts to ensure system efficiency and reliability.
Can you help me upgrade my existing systems to be more energy-efficient?
Yes, we can assess and upgrade your systems to improve energy efficiency and performance.
Can you service systems that weren’t originally installed by MPCT?
Yes, we service systems regardless of the original installer.
How do I know which HVAC system or power solution is right for me?
We conduct on-site assessments to determine the most suitable HVAC or power solution for your needs.
Do you offer warranties on your products?
Yes, our products come with manufacturer-backed warranties for your peace of mind.
What’s the difference between precision cooling and comfort cooling?
Precision Cooling is more suited for critical environments like data centres, server rooms, medical labs, telecom facilities and electrical rooms. It is best suited for spaces where changes in temperature or humidity fluctuation can cause equipment failure or data loss. Comfort cooling is designed for human comfort and is typically suited for homes, offices, schools and commercial spaces.
How do I know if I need a UPS system for my business?
If your operations rely on continuous power and you risk equipment damage or data loss during power outages, a UPS system is essential for your business.
What’s the difference between a generator and a UPS system?
A UPS system provides instant, short-term (usually minutes) backup power during an outage to keep equipment running without interruption and therefore allows for a safe shutdown or transition to generator power. Its power distribution is dependent on the load or battery capacity. A generator provides long-term backup power for extended outages. It usually takes several seconds to start and supply power. A generator can run for hours or days, depending on fuel availability.